e-Government Portal Statistics
Statistical information related to the e-Government Gateway is shared to serve as a source for the development of new policies and to provide data for international reports in the field of digital government. Statistical data related to the e-Government Gateway is updated during the first week of each month. The statistics presented are based on data from 30.09.2026
USER STATISTICS
You can access statistical information related to e-Government Portal users.
TOTAL USER COUNT
69.759.661
FEMALE USER COUNT
34.165.859
MALE USER COUNT
35.593.802
LOGIN STATISTICS
You can access statistical information about login methods and service delivery channels to the e-Government Portal.
TOTAL LOGIN COUNT
28.403.301.049
WEB LOGIN COUNT
16.574.425.523
MOBILE LOGIN COUNT
11.828.875.518
SERVICE STATISTICS
You can access statistical information about services offered on the e-Government Portal.
INSTITUTION STATISTICS
You can access statistical information about institutions offering services through the e-Government Portal.
CENTRAL GOVERNMENT AGENCY COUNT
207
UNIVERSITY COUNT
207
MUNICIPALITY COUNT
557
WATER AND SEWERAGE ADMINISTRATION COUNT
30
PRIVATE INSTITUTION COUNT
129
CALL CENTER STATISTICS
You can access statistical information about calls received at the e-Government Portal Call Center, covering all feedback and complaints.
TOTAL CALL COUNT
20.904.480
RESOLVED CALL COUNT
20.904.416
CALLS IN THE RESOLUTION PROCESS COUNT
64
SATISFACTION MEASUREMENT
According to the results of the “e-Government Gateway Satisfaction Survey”, in which the opinions and suggestions of 1 million users were received through the e-Government Gateway web page and mobile application, e-Government Gateway User Satisfaction Rates are presented below.
ACCESS TO THE E-GOVERNMENT PORTAL VIA TOGG
The number of accesses to the e-Government Portal via TOGG as of June 21, 2023.